What some of our latest customers have to say...
"I would just like to give you some feedback regarding a member of your staff, Lucy. She has been a breath of fresh air in the world of customer care (a bit poetic I know but.....). She has kept us informed of progress without us having to chase for information, she is polite and friendly and does what she says she will when she says she will, which is very rare these days. Things have not always gone to plan but it has never been for want of trying on Lucy's part. She has ensured, despite the problems we have had, that we would order furniture through your company again. She is a great asset to Wedo Furniture."
Debbie(Via Email 04/03/2014)
"Hello Ella, just to let you know our 5 drawer chest arrived just before midday, thanks again very impressed with your company's customer service. I wish to thank Lucy as she dealt with some issues had with first part of order. All my calls, emails etc responded to quickly and efficiently. "
Tony(Via Email 26/02/2014)
"Everything was received in good order and on time. Nothing missing after assembly and very pleased with service received from your Colchester shop."
Keith(Via Email 13/02/2014)
"I must admit I was a little sceptical about ordering the furniture online but I would not hesitate to use your company again, and recommend you to others. I am very happy with the product itself and the after sales service has been first class. "
Barbara(Via Email 12/01/2014)
"Thank you for your card. We are very pleased with the wardrobes so thank you for all your effort to get the glass here safely. We have just ordered another wardrobe but this time one without a mirror!"
Mrs Mead(Via Email 03/12/2013)
"Just received the bed. Can I just say that your customer service is absolutely excellent!!"
Collette(Via Email 09/11/2013)
"I just wanted to say thank you for all your help. I would like to say that given that this was an internet order the customer service I have received has been excellent and the communication prompt. I would have no hesitation in recommending you to anyone."
Sarah(Via Email 20/09/2013)
"Just like to say a big thank you for your excellent service and help in sorting the headboard out it makes a real pleasure doing business with real genuine people"
Robin K(Via Email 25/04/2013)
"Brilliant service! Thanks so much."
Robert G(Via Email 17/04/2013)
"I just want to say thank you for an excellent service. First class ordering product and delivery. "
Samantha(Via Email 13/02/2013)
"Thanks so much for sorting everything out so quickly for us, my wife is delighted with the purchase and we're both sleeping much better now. All your customer services team have been exemplary in their manner and advice, a credit to your company."
Mr Hartley(Via Email 25/11/2012)
Excellent!!! Nextday Delivery Service. I had to put it to the test.
I was very anxious about getting the bed frame and mattress delivered in
time, for my partners return from hospital.
From everyone I spoke to including one of the couriers, the service was
The only thing that could have been better is delivery information from the
mattress provider, which used a different courier service. However a quick
call to Wedo and you called me back with the information on delivery
for the mattress. The bedframe and mattress arrived before 4:30pm.
Outstanding Service from all involved, keep up the good work. Very
Thank you from a very satisfied customer
Heidi(Via Email 22/11/2012)
"Thank you very much for sorting this out and so quickly, really do appreciate"
G Williams(Via Email 21/11/2012)
"Thanks very much for the great service.Nice to have something sent out and delivered when it is promised"
Brian Hornby(Via Email 17/11/2012)
"I am very impressed with the efficiency and courtesy shown. I had occasion to be in contact both by phone and live chat and in each case my enquiries were quickly sorted out
If only all online companies were the same .I will definitely use again and highly recommend to friends."
J Bevan(Via Email 05/11/2012)
"This is great customer service thank you for your flexibility and understanding. I will defenitely be a repeat customer"
Alexendre Al Khawam(Via Email 02/11/2012)
"Many thanks for your email..Amazing customer service!"
Lindsay Stacey(Via Email 23/10/2012)
"Ordering, by telephone, was fine! Goods were as described on your website and value for money."
J Ford(Via Email 15/10/2012)
"Just had to drop you a line to say how impressed we are with the service we have received.
The whole experience from web site to receiving the item, (exactly as described) not to mention the quality and value for money has been excellent.
We will recommend and use you again."
Simon(Via Email 04/10/2012)
"I must say that I am truly impressed with your response to this situation and to the action that you have taken as a consequence."
Mike Newby(Via Email 12/09/2012)
"Please pass my thanks on to your customer services team, they were extremely helpful and deserve some praise. They were delightful to deal with and couldn't do enough to help me. They are a credit to your company."
Mrs Hammond, Harrogate(Via Email 11/09/2012)
"Kitted out my whole bedroom from your site and must say I was most impressed with the speed and ease with which this all happened. We received all the various bits in the morning, the very next day, had a whole afternoon of putting it together and then we were done. Thanks so much for making this such a smooth experience, will be back when we do the kids bedroom!"
Raj, Bexleyheath(Via Email 06/09/2012)
Just wanted to thank you for the fantastic service we received following our recent order. It arrived before we had even received an email to say it was on its way.
It is exactly as described and we are delighted with it. We will certainly recommend you to friends and family.
Melinda & Kevin Mott(Via Email 24/08/2012)
"So refreshing to order something online that was advertised as next day and for it to actually arrive... the next day. The driver was so helpful as well, thanks guys!"
Jemima, Notts(Via Email 15/08/2012)
"Just had to write to say a big thank you for the fast and efficient service your company gave to us, the ordering was so easy had a question following day contacted customer services they dealt with my enquiry immediately, delivery brilliant ordered Sunday delivered Tuesday.
Would I use you again definitely. "
Eddie Parsons(Via Email 02/08/2012)
"My wife was very pleased with the amount of choice you have on here, but I might have been a bit happier if she wasn't forever dragging me off the couch to come and look at more beds! Joking aside, we're very pleased and just wanted to say thanks for sorting everything out, our bedroom looks marvellous now."
Terry, Swansea(Via Email 22/07/2012)
"I like the fact that you do not sell our personal details to anyone and only use our telephone number for delivery in case of problems. Therefore I would recommend and use your company again"
Ben SW, Chichester(Via Email 10/05/2012)